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FAQ

View frequently asked questions

What are the methods of payment?

You can pay your order with a Mastercard or VISA credit card, Latulippe gift card or PayPal. However, please note that pre-paid credit cards are not accepted.

Also, for your order to be authorized with a credit card, it is important that the address associated to your account be identical to the one on your credit card statement. You can modify it through your account or when you place an order.

Later on, if you want to add a shipping address that is different from your billing address (ex: for your order to be delivered at work) you can do so through your account or when you place an order.

Please note that we reserve the right to cancel an order that we deem unsafe or to request additional information to secure an order.

Finally, please note that all advertised prices are in Canadian dollars.

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